The Joint Admissions and Matriculation Board (JAMB) recognizes that unforeseen issues can occur during CBT-based tests. Fortunately, candidates who experienced problems with the computer system or fingerprint scans during their May JAMB exam now have the chance to resit. JAMB has scheduled a resit exam for Saturday, June 22, 2024.

What should you do if you need a resit?

This guide will detail the rescheduling process and explain how to apply.

Before proceeding, it's important to understand that the June 22 exam rescheduling is for candidates who qualify for a resit. The following section will cover reasons why your rescheduling request might be denied.

Reasons a Rescheduling might not be Granted:

1. Oversleeping or Poor Time Management: If you overslept or failed to plan your arrival time properly, a rescheduling won't be granted.

2. Misunderstanding Instructions: Misinterpreting exam instructions or miscommunication with the exam center does not qualify for a rescheduling.

3. Transportation Issues (Unless Unforeseen): Routine traffic or minor car problems are not valid reasons for rescheduling. However, significant incidents like accidents might be considered.

4. Late Arrival: JAMB has strict rules about arrival times. Arriving late will prevent you from taking the test and will not qualify for rescheduling.

5. Incomplete Registration: If you did not complete the JAMB registration process, you would not have been assigned a test center, making rescheduling inapplicable.

6. Negligence: Simply forgetting about the exam or not taking it seriously will not qualify for a rescheduling.

Remember, rescheduling is intended for situations beyond your control. If you missed the exam for any of the above reasons, you will likely need to wait until next year to retake the JAMB UTME.

Steps to take to reschedule your JAMB 2024 exam:

1. Contact JAMB Immediately by visiting the nearest JAMB office to you or via their official online channels.
2. Gather Supporting Documents - every piece of information that provides evidence as to why you're requesting a rescheduling.
3. Follow JAMB Procedures.
4. Be Reachable at all Times.

How to Raise a JAMB Support Ticket

1. Visit the JAMB Support Website: Navigate to the support section of the JAMB website.
2. Select Your Area of Support: Choose the category that matches your issue.
3. Create a Support Ticket: Click on “Create Support Ticket”.
4. Indicate Complaint Type: Select “YES” if it’s a personal complaint, or “NO” if you’re raising it on behalf of a candidate.
5. Enter Required Information: Provide your JAMB Registration Number, a brief title, and a detailed description of your issue in the message box.
6. Upload Relevant Documents: If applicable, upload an image related to your complaint.
7. Submit Your Ticket: Click “SEND” to submit your ticket.

After submission, JAMB will monitor and address your complaint. You can also track and follow up on existing tickets. Keep your ticket number for reference and follow-ups.

How to Reprint Your JAMB Slip

Method 1: Via JAMB’s Slip Printing Portal

1. Visit the Portal: Go to the JAMB Exam Slip Printing Portal.
2. Enter Your Details: Input your JAMB Registration number, email, or phone number.
3. Print Your Slip: Click “Print Examination Slip”, verify the details, and print or save the slip.

Method 2: Via JAMB Profile Portal

1. Access the eFacility Portal: Log in to the JAMB eFacility portal with your credentials.
2. Select the Printing Option: Look for “Print Main 2024 UTME Exam Slip” and click on it.
3. Review and Print: Check your exam slip details and choose to print or download it as a PDF.

FAQs for the Rescheduled JAMB Exam (June 2024)

1. Who can participate in the rescheduled JAMB exam?

The rescheduled exam is available for candidates who encountered verified issues during the initial exam, such as technical problems at the test centre or unforeseen personal emergencies. JAMB will evaluate the legitimacy of each case.

2. How will I be notified if I'm eligible for the reschedule?

JAMB will inform eligible candidates directly through their registered email address, SMS, or the JAMB portal. It's crucial to check these channels regularly for updates.

3. What do I need to bring to the rescheduled exam?

On the exam day, ensure you have your original JAMB registration slip and a valid form of identification. JAMB may also specify additional required materials, so be sure to review their official communication for any updates.

4. Can I choose a different exam centre for the reschedule?

No, candidates must take the rescheduled exam at the same centre assigned by JAMB during their initial registration.

5. What if I miss the rescheduled exam date?

Missing the rescheduled exam without a valid and documented reason may result in losing the opportunity to take the JAMB exam in 2024. JAMB advises contacting them immediately if unforeseen circumstances might prevent you from attending the rescheduled exam.